Shipment Policy

Effective Date: January 13, 2025

At CRAFTSTORE, we strive to provide you with prompt and reliable shipping services. This shipment policy outlines the terms and conditions for shipping your orders from craftstore.click.

1. Shipping Methods

We offer various shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days for domestic orders within the United States.
  • Expedited Shipping: Delivery within 2-3 business days for faster service.
  • International Shipping: Available for international orders, typically arriving in 7-21 business days, depending on the destination country.

2. Shipping Fees

Shipping charges are calculated based on the size, weight, and destination of your order. Shipping costs will be displayed at checkout before you confirm your order.

  • Free Shipping is offered on all domestic orders over $50.
  • Additional fees may apply for expedited or international shipping.

3. Order Processing Time

We process all orders within 1-3 business days after payment confirmation. Orders are shipped Monday through Friday (excluding holidays). If your order is placed during high-demand periods or holidays, please allow extra time for processing.

4. Tracking Your Order

Once your order has been shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the status and location of your package. Please note, it may take 24-48 hours for tracking information to update after shipment.

5. Delivery Issues

If your package is delayed or not received within the expected delivery window, please contact us. We will assist you in tracking the package or resolving any shipping issues. If a package is lost or damaged during shipping, we will work with you to resolve the issue by either replacing the item or issuing a refund based on the situation.

6. Shipping Restrictions

At this time, we are unable to ship to certain international locations. Please verify your shipping address during checkout to ensure that we can deliver to your location.

For any questions regarding shipment or delivery, please reach out to us:

CRAFTSTORE
2516 S 19th St, Fort Pierce, Florida 34982
Phone: (772) 468-0598
Email: info@craftstore.click
Website: craftstore.click