Sales Policy for CRAFTSTORE
Effective Date: January 13, 2025
At CRAFTSTORE, we strive to provide an excellent shopping experience for all our customers. This Sales Policy outlines the terms and conditions that govern the purchase of products on our website. By making a purchase through CRAFTSTORE, you agree to abide by the terms and conditions outlined in this policy. Please take the time to review the policy carefully before proceeding with your order.
1. Order Placement and Confirmation
When you place an order on CRAFTSTORE, you are submitting an offer to purchase the selected items. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Item(s) being out of stock or unavailable
- Incorrect pricing or product information
- Fraudulent or suspicious activity detected
- Payment processing errors
Once we receive your order, we will send you a confirmation email. This email serves as an acknowledgment that we have received your order, but does not necessarily confirm acceptance or shipment of the items. An order confirmation does not constitute a binding contract, and we retain the right to reject any order after this acknowledgment if necessary.
2. Product Availability
We strive to ensure that all products listed on our website are available for purchase. However, in some cases, due to high demand or other reasons beyond our control, an item may become out of stock after your order is placed. If this occurs, we will notify you promptly and issue a full refund or offer you the option to select a different product.
In the event of an unexpected product unavailability, we will make every effort to restock the item as quickly as possible or offer you a comparable alternative.
3. Pricing and Payment
Prices for products are displayed on the website at the time of purchase and may be subject to change. All prices are in U.S. dollars and exclude taxes, shipping fees, and any applicable duties or customs charges, which will be added to the final order total during checkout.
We accept various payment methods, including major credit cards and online payment systems (such as PayPal). By submitting your payment information, you authorize us to charge the total amount for your order to the selected payment method.
4. Shipping and Delivery
Once your order is confirmed and payment is processed, we will prepare your order for shipment. We offer a range of shipping options, and you will be able to select your preferred method during checkout.
Delivery times vary depending on the shipping method and the destination address. While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances such as weather events, customs delays, or strikes.
Shipping costs will be calculated at checkout and vary based on the weight of your order and your location.
5. Sales Tax
Sales tax will be applied to orders where applicable, based on the shipping address. The applicable tax rate will be displayed during the checkout process.
6. Cancellations
You may request to cancel your order within 24 hours of placing it. Once an order has been processed or shipped, it cannot be canceled, and you will need to follow our Refund and Return Policy to return the item.
If you need to cancel your order, please contact us immediately at info@craftstore.click. While we strive to accommodate cancellation requests, we cannot guarantee the cancellation of orders once they are processed or shipped.
7. Customer Responsibility
You are responsible for providing accurate and complete shipping information at the time of purchase. We are not liable for any delays, losses, or issues caused by incorrect or incomplete addresses provided by the customer.
If the package is returned to us due to an incorrect or incomplete address, you will be responsible for any additional shipping fees required to reship the package to the correct address.
8. Promotional Offers and Discounts
From time to time, we may offer promotions, discounts, or special offers. These offers may be subject to specific terms and conditions, which will be outlined at the time of the promotion. Discounts and offers cannot be combined with other promotions unless explicitly stated.
Promotional offers may be subject to change, and we reserve the right to modify or cancel any offer at our discretion.
9. Limitation of Liability
By using CRAFTSTORE, you agree to release and hold us harmless from any liability or loss incurred due to the use of our website or the purchase of our products. Our total liability to you in any case will be limited to the amount you paid for the products in question.
10. Contact Us
If you have any questions or concerns about this Sales Policy, or if you need assistance with your order, please feel free to contact us at:
CRAFTSTORE
Phone: (772) 468-0598
Email: info@craftstore.click
Website: craftstore.click
By making a purchase through CRAFTSTORE, you acknowledge that you have read, understood, and agree to these terms and conditions.